Research & Polling, Inc.

Research & Polling Inc.

Survey Research

Mystery Shopping

Mystery Shopping is the process of participating in the consumer experience in order to evaluate a company's customer service, clarity of programs, and store layout from the customer's perspective. Mystery shop audits provide insights from the vantage point of the customer, which may not be attainable through traditional survey research. Research & Polling provides mystery shopping services for businesses such as restaurants, banks, car dealerships and grocery stores.